Enquiries
Submitting the contact form sends your name, email address, chosen topic and message through AWS and Mailjet to FlightNovo’s company email. These details are used to respond to your enquiry and manage the resulting conversation. The form does not subscribe you to a mailing list. Please include only the information needed for your enquiry.
The website service does not store your message body. The resulting email is kept in company email for enquiry handling and follow-up. You can email info@FlightNovo.com to request access to or deletion of enquiry information, subject to any recordkeeping requirements.
Email delivery
Company email uses ImprovMX to forward incoming messages to Gmail, where enquiries are read and handled. Mailjet delivers messages from the contact form and outgoing replies. These providers process messages to deliver the email service. FlightNovo does not sell enquiry information or use it for unsolicited marketing.
Preventing abuse and duplicate messages
The contact service temporarily keeps hashed IP-based identifiers, a one-way fingerprint of each enquiry, request identifiers, rate-limit counts and delivery status to limit automated abuse and recognise retries. These records expire after 24 hours; AWS’s automatic removal can take a few additional days. Message bodies are not included in these records or application logs.
Website data
This website does not use analytics, advertising trackers, third-party fonts or nonessential cookies. Images and video are hosted with the website. Hosting services process ordinary connection information, including IP addresses, to deliver and protect web pages.
Products and availability
The G5 simulator instrument and Remote AviTab are independent products for flight simulation. They are not certified aviation equipment. Garmin, AviTab, X-Plane and Microsoft Flight Simulator names belong to their respective owners; no endorsement or affiliation is claimed.
Product availability and service scope are confirmed by enquiry. The mobile cockpit is in development; bookings are not open. No purchases, payments or bookings are taken on this website.